FAQ

Customer Service

Phone Number: 441-532-7746 

E-mail: ride@streakerspin.com

PAYMENT METHODS

Online/Cash

Streaker’s Spin Studio accepts the following online payment methods:
Visa
MasterCard
PayPal

If we were unable to process your credit card, please check to ensure you entered the correct card number and expiration date, and that the billing name and address match your credit card billing information exactly. Streaker’s Spin Studio will appear on your credit card statement. content area.

Cash payment is accepted in the studio.

Pricing

Prices shown are in U.S. and Bermuda dollars only. Pricing is subject to change without notice. If an item goes on sale within 5 days of purchase, you may contact us within 14 days of the purchase date and we will refund you the price difference in the form of store credit.

Account

How do I create an account?

To create an account:
Go to https://streakerspin.com/login/
Click Create account.
A package page a will appear. …
Next, Choose your package
Next enter your personal information
Next sumbit
You will receive a confirmation email message from ride@streakerspin.com

I didn't get my account activation email

1.Did you accidentally enter the incorrect email address? It happens to the best of us. Please make sure you entered a valid email address when signing up. If for any reason you made a mistake, don’t worry – just return to the sign-up page and re-register
2.Check your email Junk or Spam folder.​
3.Please contact ride@streakerspin.com.We will get back to you within 24hrs

I forgot my username/password

Visit Forgot Password link
Enter either the email address or username on the account
Select Submit
Check your inbox for a password reset email
Click on the URL provided in the email and enter a new password

membership

How do I become a member?

Visit https://streakerspin.com/packages
Click on a package
Next puchase a package

How do I cancel my membership?

We hate to see you go! But if you must, the process is easy. You can fill out a cancellation form to the studio requesting cancellation. Please remember that your cancellation request is subject to any obligations of your membership agreement. Streaker’s Spin Studio will be able to review the terms of your membership agreement and answer any questions you have.

Does my class package expires?

Packages expire base on the type of package purchase.
10 Class package expires in two months (60 days)
20 Class package expires in five months (152 days)
Unlimited package expired each month

Can i put my membership on hold?

Yes, If you have a medical issue or doctor cerificate

Class

Opening Hours

How do I book a class?

Click on this link https://streakerspin.com/classes/

What is your cancellation policy?

120 minutes

How do I cancel a class that I have booked?

Click on this link

What happens if I miss a class that I have booked?

You will be charged a fee of $10

Where can I find the class schedule?

https://streakerspin.com/classes/

Where can I find class descriptions?

https://streakerspin.com/classes

Time

Monday 5:00 am – 8 pm

Tuesday 5:00 am – 8 pm

Wednesday 5:00 am – 8 pm

Thursday  5:00 am – 8 pm

Friday 5:00 am – 8 pm

Saturday 5:00 am – 8 pm

Sunday 5:00 am – 8 pm

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